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Haldane Fisher win Builders Merchant of the Year

at recent industry awards ceremony

Article photo

Monday 8 May 2017

Haldane Fisher is delighted to announce our success at the recent FMB Master Builder Awards. This is in recognition of key business improvements including customer service quality and a significant rebranding process that has included not only a new-look logo for Haldane Fisher but, notably, the relaunch our plumbing and heating division, Plumbmaster.

These changes have resulted in significant changes across Haldane Fisher's expansive branch network in Northern Ireland through a significant programme of investment in the trade counters and showrooms.  It has allowed the company to develop a stronger customer-friendly layout that better showcases the company's vast product range, with measures such as lowered shelf heights and clear signage defining each product range, making it easier for customers to find the products they need. The new shop layouts also now sees associated products strategically located alongside each other along with dedicated areas for seasonal products and for the Trade Best Buys promotions.

Plumbmaster has its own dedicated trade counters, staff and delivery fleet across nine branches in Northern Ireland. Improvements to the contract sales department has also provided an additional boost to Haldane Fisher, further improving the builders' merchant's service levels across the residential and commercial sectors.

Haldane Fisher would like to thank the FMB for the Award and thank our staff for their continuous efforts and determination to improve and advance our company.  Lastly, we would like to thank our customers for their continual support and business as we look forward to continuing to provide quality service across all our branches.